💬 WhatsApp Automation
Answer every message, take orders, collect payments — 24/7
Examples and amounts shown in Nigerian Naira (₦). Available across Africa in your local currency.
The Problem
Someone messages at 10PM. You reply at 9AM. They bought elsewhere by 7AM. You’re losing customers to slow response every single day.
How it works
You message on WhatsApp. Ciniter Hub handles the rest.
Ciniter Hub
online
What just happened
- You sent a simple message
- Ciniter Hub understood and acted
- No app to open, no dashboard to learn
- Everything logged and tracked automatically
Works on the channel you already use
No new apps. No training. Just WhatsApp — the same tool your staff and customers already have.
What Ciniter Hub does for you
Customer Handling
- Instant replies to every WhatsApp message — 24/7
- FAQ responses trained on your business info (menu, hours, prices, policies)
- Order capture via WhatsApp, formatted for fulfilment
- Lead qualification — asks the right questions, captures contact info
- Escalation — hands off complex issues to you with full context
Sales & Marketing
- Broadcast campaigns to your customer list
- Automated follow-ups on cold leads
- Abandoned cart recovery
- Customer list building from every inquiry
Operations
- Message routing — orders to fulfilment, complaints to management
- Consistent response templates for common scenarios
- Weekly analytics — messages received, answered automatically, escalated
The Math
Real numbers. No fluff.
Without Ciniter Hub
- 1,000 WhatsApp inquiries/month
- Average response time: 45 minutes (work hours only)
- After-hours response rate: 0%
- 30% of customers message after 7PM
- Lost sales from slow/no response: 20–40% of inquiries
With Ciniter Hub
- 100% of messages answered instantly, 24/7
- Every inquiry captured as a lead
- Broadcasts convert past customers (30–50% open rate)
- Follow-ups sent automatically on cold leads
One recovered sale pays for hundreds of conversations.
Cost Comparison
What you'd pay for staff vs what Ciniter Hub includes.
| Role / Cost | Without Hub | With Hub | Saving |
|---|---|---|---|
| 1 customer service rep | ₦100K–150K/mo | Handled by system | 100% |
| 2 customer service reps | ₦200K–300K/mo | Handled by system | 100% |
| 24/7 coverage (3 shifts) | ₦400K+/mo | Handled by system | 100% |
Who it's for
Hundreds of daily WhatsApp orders
Product inquiries, price checks all day
Appointment booking via WhatsApp
Customer inquiries + order management
Already losing customers to slow response
Works even better with
Combine solutions for maximum impact.
Ready to stop doing this manually?
Start with WhatsApp Automation today. No setup fees. Cancel anytime.